Installing and configuring Citrix Workspace App for Design Manager
(for other Mac & Windows OS installation help, see the article here)
Install the Citrix Receiver Workspace by following these steps: Input your computer user name/password here to approve installation. Do NOT click Add Account, just click continue to finish installation. I'm working with the Citrix Workspace 1809 at Mojave 10.14.1 (installed last week, Macbook Pro 13 2017) and I didn't recognize such problems. Did you re-install the Citrix Receiver before installing Citrix Workspace? Perhaps, try to re-install Citrix Workspace and install it again.
It is recommended to install the latest Citrix Workspace once your system has updated to MacOS Mojave 10.14 or higher.
For best results, if you are using Sierra or High Sierra, Receiver 12.9.1 is the preferred Citrix version.
This article will guide you through the process of installing and configuring Citrix for Design Manager on MacOS Catalina and Mojave, and create a desktop icon.
Please have your Design Manager username and password handy. This can typically be found in the Welcome to Design Manager email.
First, browse tohttps://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html and download the appropriate version for MacOS. This link will always browse to the latest Citrix Release.
Start the download and then double-click on the CitrixWorkspaceApp.dmg to start the installation process.
Double-click the Install Citrix Workspace icon.
Click Install.
Click Next through the installer, check the Add Account box and Continue.
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Server Address: login.designmanager.com
Enter the username and password created in the account management portal (https://my.designmanager.com) or the password your administrator has created for you.
Citrix Workspace App is now configured with the server information and your username and password.
You can open the Citrix app and use the DM Pro Cloud icon to launch Design Manager.
Citrix Receiver For Mac 12.6
*If you have a DM Standard Cloud, the application name will be your Company Name.
After clicking the icon, you will see the program start to launch
Next the DM Splash logo will load.
You are now logged in to Design Manager!
To create a Desktop Icon:
Choose Go from the Mac toolbar then Applications, or use Shift+Command+A
Search This Mac for DM Pro Cloud (*or your company name, if a Standard Cloud user)
Drag the DM icon onto your desktop, or dock onto the taskbar.
Alternately, you can sign in through a web browser, such as Google chrome, to:
I just encountered this problem and did find a solution.
- go to Citrix website and download 12.9.1.
- also download the auto updater.
- open Citrix installer and choose the 'Remove Citrix Receiver' option to remove all elements of previous version.
- once completed, choose 'Install Citrix Receiver' to re-install. It will open as 'Citrix Workspace'
- Once completed, open the AutoUpdater download and install.
Make sure to address the appropriate option under Safari/preferences/website to allow use of Citrix Workspace.
Citrix now works as before.
Citrix Receiver For Mac 10.14
Good luck. It certainly caused me a lot of grief these past two days!!
Nov 17, 2018 4:23 AM